Support

We provide a variety of resources and tools to assist our customers and partners in configuring, installing, maintaining and upgrading our KVM, KVM-over-IP, Remote Network Management, Power Management (PDU), Server Management and Network Monitoring products and solutions.

Use the links on the left to access current and archived firmware upgrade files, technical FAQs, product documentation, important technical bulletins, product and warranty registration resources and Raritan technical support contacts.

Firmware and Documentation
Access current and archived firmware upgrade files, technical FAQs, product documentation, important technical bulletins, product and warranty registration resources and Raritan technical support contacts.
Client Tools
We provide a number of client-based tools to help you administer, configure and manage Raritan’s Serial, KVM and Embedded KVM products.

Contact Support
Raritan's Technical Support team is available Monday through Friday, to answer any technical support questions you may have. Click on the link for local support hours.
Product Online Help
Access convenient online versions of documentation.

Poll

When thinking about how you run/operate your data center today, what area do you want to improve first?

		Get an accurate view of what data center assets you have and where they are located
		Implement a data center change management process
		Improve data center capacity planning and utilization
		Make my data center green and more efficient